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The same field is 96.7% full in Toronto and 41.4% in a remote region

Phone, hours, rating and website vary enormously by city and by vertical. Two independent samples, 16,725 businesses, and why an average would be the wrong thing to publish.

By Oswaldo Carabano7 min read

Short answer

Field coverage in Google Maps data is a property of the market rather than of the scraper. Measured on 3 September 2026 across two independent samples — 12,693 businesses in 10 regions and 12 verticals in a Latin American market, and 4,032 businesses across 8 cities in seven countries — `phone_e164` ran from 96.7% in Toronto to 41.4% in remote regions, and `website` from 87.4% in Toronto to 5.7%. By vertical the spread is just as wide: dentists return a phone on 99.5% of rows and law firms on 100%, while gyms manage 28.0% because many publish a booking site instead. Name, address and coordinates are 100% everywhere.

Key points

  • Two independent samples on the same date: 12,693 businesses across 10 regions and 12 verticals, and 4,032 across 8 cities in seven countries.
  • `phone_e164`: 96.7% Toronto, 77.7% Miami, 68.2% Mexico City, 41.4% remote regions.
  • `website`: 87.4% Toronto, 74.0% Miami, 40.0% Mexico City, 5.7% remote regions — the field that varies most.
  • By vertical: dentists 99.5%, law firms 100%, gyms 28.0% — gyms publish a booking site rather than a number.
  • Name, address, latitude, longitude and place_id are 100% in every market measured, so the identity of a row is never in question.
On this page6 sections

The most common question about Google Maps data is “what percentage of businesses have a phone number?” The honest answer is another question: where, and what kind of business?

Two samples, one date

Both measured on 3 September 2026. The first is 12,693 businesses across 10 regions and 12 verticals in a Latin American market. The second is 4,032 businesses across 8 cities in the US, Canada, Mexico, Colombia, Peru, Chile and Argentina. They were taken independently and they agree on the shape of the result.

By market

FieldTorontoMiamiMexico CityRemote regions
name, address, lat/lng, place_id100%100%100%100%
phone_e16496.7%77.7%68.2%41.4%
opening_hours96.1%74.3%81.9%48.9%
rating97.5%77.0%92.0%55.5%
website87.4%74.0%40.0%5.7%
reviews_count0.4%11.6%0.0%0.3%

website is the extreme case: 87.4% in Toronto and 5.7% in remote regions, a factor of fifteen. Small businesses in those regions largely do not have websites, which is a fact about those businesses.

By vertical

Within a single market, the vertical matters as much as the city. Measured phone coverage: dentists 99.5%, law firms 100%, gyms 28.0%. Gyms publish a booking site rather than a number — again a fact about gyms, not about extraction.

The fields that are always there

Name, address, latitude, longitude and place_id were at 100% in every market measured. So even in the thinnest market, every row is a located, identifiable business that can be joined to other Google data — on place_id.

Why no average is published

A field ranging from 96.7% to 41.4% has no useful mean. Any single number would describe neither Toronto nor a remote region, and somebody planning a lead-generation run against it would be wrong in both directions — over-promised in one market and under-sold in the other.

Planning against a range

Run the census, pick the market, and check the closest published figure to it before committing. If contactability is the point of the exercise, a market at 41.4% phone coverage is a different business case from one at 96.7%, and that is worth knowing before the invoice rather than after.

Frequently asked questions

What phone-number fill rate should I expect?
It depends on the market far more than on the tool: 96.7% in Toronto, 77.7% in Miami, 68.2% in Mexico City and 41.4% in remote regions. By vertical it ranges from 100% for law firms to 28.0% for gyms.
Why do gyms have so few phone numbers?
Because many of them publish a booking site instead of a number. That is a fact about how gyms present themselves rather than a failure of extraction, and it is why vertical is published alongside market.
Which fields are always present?
Name, address, latitude, longitude and place_id were at 100% in every market measured, so a row's identity and location are never in doubt even where the contact fields are thin.
Why not publish an overall average?
Because a field running from 96.7% to 41.4% has no meaningful average — the mean describes neither Toronto nor a remote region, and somebody planning against it would be wrong in both directions.

Sources

Every URL below was requested and returned a page on the date shown.

  1. Operator claimchecked 9 Sept 2026
    Google Maps Business Scraper — Actor README and input schemaActorStack / Apify Store
Overhead view of a suburban neighbourhood, showing house plots and the street grid between them.
Google MapsMeasured

The census pass

The first pass extracts no businesses at all. It tells you which parts of an area are dense, which belong to a neighbouring country and which are empty — before you spend anything.

6 min
A street of small independent shops with striped awnings and plants on the pavement.
Google MapsReference

Field reference

Every field the Actor returns, which are always present, which depend entirely on the market, and the four that are deliberately absent.

7 min
The glass shopfront of a small independent business on a sunlit street.
Google MapsMeasured

The email question

Tools advertising emails with Google Maps data are getting them somewhere else. Zero email strings across three verticals, in the search response and on the place page.

5 min